Shipping & Delivery

Australia

  • FREE standard postage on every Australian order, no minimum spend. Sent with Australia Post.
  • Express Post is available as an optional upgrade at checkout ($14.99 AUD).

International

International postage is available worldwide with Australia Post, calculated at checkout based on your delivery location.

Made-to-order and pre-order items

Some items, like our TAG Edition sculptures, are made and hand-painted to order after you buy and are shipped from the US.

  • 25% deposit: you pay 25% at checkout to start your order. The remaining 75% is charged automatically to the same payment method later, and the date is shown at checkout.
  • Estimated delivery: 8–12 weeks from order. The expected timeframe is shown on each product page.
  • We'll email you when production starts and again when your order ships, with tracking.
  • Because each piece is made for you, change-of-mind cancellations can't be refunded once production has started. This doesn't affect your rights under Australian Consumer Law: if we can't deliver, or the item arrives faulty, you'll get a refund.

Packaging

Every game, manual and record is packed to protect the disc, case and artwork in transit. Collector’s editions and sealed items are packed with extra protection.

Questions

If you need a delivery estimate for your location before ordering, get in touch and we’ll quote it for you.